Privacy Policy

THIS JOINT NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

INTRODUCTION

This Joint Notice is being provided to you on behalf of Union Community Health Center (”the Medical Center”) and the practitioners with clinical privileges that work at the Medical Center with respect to services provided at the Medical Center facilities (collectively referred to herein as “We” or “Our”).  We understand that your medical information is private and confidential.  Further, we are required by law to maintain the privacy of “protected health information.” “Protected health information” or “PHI” includes any individually identifiable information that we obtain from you or others that relates to your past, present or future physical or mental health, the health care you have received, or payment for your health care.  We will share protected health information with one another, as necessary, to carry out treatment, payment or health care operations relating to the services to be rendered at the Medical Center facilities.

As required by law, this notice provides you with information about your rights and our legal duties and privacy practices with respect to the privacy of PHI.  This notice also discusses the uses and disclosures we will make of your PHI.  We must comply with the provisions of this notice as currently in effect, although we reserve the right to change the terms of this notice from time to time and to make the revised notice effective for all PHI we maintain.  You can always request a written copy of our most current privacy notice from Privacy Officer at the Medical Center or you can access it on our website at www.stbarnabasMedical Center.org. 

PERMITTED USES AND DISCLOSURES

We can use or disclose your PHI for purposes of treatment, payment and health care operations.  For each of these categories of uses and disclosures, we have provided a description and an example below.  However, not every particular use or disclosure in every category will be listed.

  • Treatment
    means the provision, coordination or management of your health care, including
    consultations between health care providers relating to your care and referrals
    for health care from one health care provider to another or with a third party.  For example, a doctor treating you for a
    broken leg may need to know if you have diabetes because diabetes may slow the
    healing process.  In addition, the doctor
    may need to contact a physical therapist to create the exercise regimen appropriate
    for your treatment.
  • Payment means
    the activities we undertake to obtain reimbursement for the health care
    provided to you, including billing, collections, claims management,
    determinations of eligibility and coverage and other utilization review
    activities.  For example, we may need to
    provide PHI to your Third Party Payor to determine whether the proposed course
    of treatment will be covered or if necessary to obtain payment.  Federal or state law may require us to obtain
    a written release from you prior to disclosing certain specially protected PHI for
    payment purposes, and we will ask you to sign a release when necessary under
    applicable law.
  • Health care
    operations
    means the support functions of the Medical Center, related
    to treatment and payment, such as quality assurance activities,
    case management, receiving and responding to patient comments and complaints,
    physician reviews, compliance programs, audits, business planning, development,
    management and administrative activities. 
    For example, we may use your PHI to evaluate the performance of our
    staff when caring for you.  We may also
    combine PHI about many patients to decide what additional services we should
    offer, what services are not needed, and whether certain new treatments are
    effective. We may also disclose PHI for review and learning purposes.  In addition, we may remove information that
    identifies you so that others can use the de-identified information to study
    health care and health care delivery without learning who you are.

OTHER USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

We may also use your PHI in the following ways:

  • To provide appointment
    reminders for treatment or medical care.
  • To tell you about or
    recommend possible treatment alternatives or other health-related benefits and
    services that may be of interest to you.
  • To your family or friends
    or any other individual identified by you to the extent directly related to
    such person’s involvement in your care or the payment for your care.  We may use or disclose your PHI to notify, or
    assist in the notification of, a family member, a personal representative, or
    another person responsible for your care, of your location, general condition
    or death.  If you are available, we will
    give you an opportunity to object to these disclosures, and we will not make
    these disclosures if you object.  If you
    are not available, we will determine whether a disclosure to your family or
    friends is in your best interest, taking into account the circumstances and
    based upon our professional judgment.
  • We may include certain
    limited PHI in the Medical Center directory. 
    This may include your name, location in the Medical Center, your general
    condition (e.g., fair, stable, etc.) 
    and your religious affiliation. 
    The directory information, except for your religious affiliation, may be
    released to people who ask for you by name. 
    Your religious affiliation may be given to a member of the clergy, such
    as a priest or rabbi, even if they do not ask for you by name.  You may request not to be listed in the directory.
  • When permitted by law, we
    may coordinate our uses and disclosures of PHI with public or private entities
    authorized by law or by charter to assist in disaster relief efforts.
  • We will allow your family
    and friends to act on your behalf to pick-up filled prescriptions, medical
    supplies, X-rays, and similar forms of PHI, when we determine, in our
    professional judgment, that it is in your best interest to make such
    disclosures.
  • We may contact you as part
    of our fundraising and marketing efforts as permitted by applicable law.  You have the right to opt out of receiving
    such fundraising communications.
  • We may use or disclose your
    PHI for research purposes, subject to the requirements of applicable law.  For example, a research project may involve
    comparisons of the health and recovery of all patients who received a
    particular medication.  All research
    projects are subject to a special approval process which balances research
    needs with a patient’s need for privacy. 
    When required, we will obtain a written authorization from you prior to
    using your health information for research.
  • We will use or disclose PHI
    about you when required to do so by applicable law.
  • In accordance with
    applicable law, we may disclose your PHI to your employer if we are retained to
    conduct an evaluation relating to medical surveillance of your workplace or to
    evaluate whether you have a work-related illness or injury.  You will be notified of these disclosures by
    your employer or the Medical Center as required by applicable law.

Note: incidental uses and disclosures of PHI sometimes occur and are not considered to be a violation of your rights.  Incidental uses and disclosures are by-products of otherwise permitted uses or disclosures which are limited in nature and cannot be reasonably prevented.

SPECIAL SITUATIONS

Subject to the requirements of applicable law, we will make the following uses and disclosures of your PHI:

  • Organ and Tissue
    Donation.  If you are an organ donor,
    we may release PHI to organizations that handle organ procurement or transplantation
    as necessary to facilitate organ or tissue donation and transplantation.
  • Military and Veterans.  If you are a member of the Armed Forces, we
    may release PHI about you as required by military command authorities.  We may also release PHI about foreign
    military personnel to the appropriate foreign military authority.
  • Worker’s Compensation.  We may release PHI about you for programs
    that provide benefits for work-related injuries or illnesses.
  • Public Health Activities.  We may disclose PHI about you for public
    health activities, including disclosures:
    • to prevent or control
      disease, injury or disability;
    • to report births and
      deaths;
    • to report child abuse or
      neglect;
    • to persons subject to the
      jurisdiction of the Food and Drug Administration (FDA) for activities related
      to the quality, safety, or effectiveness of FDA-regulated products or services
      and to report reactions to medications or problems with products;
    • to notify a person who may
      have been exposed to a disease or may be at risk for contracting or spreading a
      disease or condition;
    • to notify the appropriate
      government authority if we believe that an adult patient has been the victim of
      abuse, neglect or domestic violence.  We
      will only make this disclosure if the patient agrees or when required or
      authorized by law.
  • Health Oversight
    Activities.  We may disclose PHI to
    federal or state agencies that oversee our activities (e.g., providing
    health care, seeking payment, and civil rights).
  • Lawsuits and Disputes.  If you are involved in a lawsuit or a
    dispute, we may disclose PHI subject to certain limitations.
  • Law Enforcement.  We may release PHI if asked to do so by a law
    enforcement official:
    • In response to a court
      order, warrant, summons or similar process;
    • To identify or locate a
      suspect, fugitive, material witness, or missing person;
    • About the victim of a crime
      under certain limited circumstances;
    • About a death we believe
      may be the result of criminal conduct;
    • About criminal conduct on
      our premises; or
    • In emergency circumstances,
      to report a crime, the location of the crime or the victims, or the identity,
      description or location of the person who committed the crime.
  • Coroners, Medical
    Examiners and Funeral Directors.  We
    may release PHI to a coroner or medical examiner.  We may also release PHI about patients to
    funeral directors as necessary to carry out their duties.
  • National Security and
    Intelligence Activities.  We may
    release PHI about you to authorized federal officials for intelligence,
    counterintelligence, other national security activities authorized by law or to
    authorized federal officials so they may provide protection to the President or
    foreign heads of state.
  • Inmates.  If you are an inmate of a correctional
    institution or under the custody of a law enforcement official, we may release PHI
    about you to the correctional institution or law enforcement official.  This release would be necessary (1) to
    provide you with health care; (2) to protect your health and safety or the
    health and safety of others; or (3) for the safety and security of the
    correctional institution.
  • Serious Threats.  As permitted by applicable law and standards
    of ethical conduct, we may use and disclose PHI if we, in good faith, believe
    that the use or disclosure is necessary to prevent or lessen a serious and
    imminent threat to the health or safety of a person or the public or is
    necessary for law enforcement authorities to identify or apprehend an
    individual.

Note:  HIV‑related information, genetic information, alcohol and/or substance abuse records,  mental health records and other specially protected health information may enjoy certain special confidentiality protections under applicable state and federal law.  Any disclosures of these types of records will be subject to these special protections.

OTHER USES OF YOUR HEALTH INFORMATION

Certain uses and disclosures of PHI will be made only with your written authorization, including uses and/or disclosures: (a) of psychotherapy notes (where appropriate); (b) for marketing purposes; and (c) that constitute a sale of PHI under the Privacy Rule.  Other uses and disclosures of PHI not covered by this notice or the laws that apply to us will be made only with your written authorization.  You have the right to revoke that authorization at any time, provided that the revocation is in writing, except to the extent that we already have taken action in reliance on your authorization.

YOUR RIGHTS

  • You have the right to request restrictions on our uses and disclosures of PHI for treatment, payment and health care operations.  However, we are not required to agree to your request.  We are, however, required to comply with your request if it relates to a disclosure to your health plan regarding health care items or services for which you have paid the bill in full.  To request a restriction, you may make your request in writing to the Privacy Officer.
  • You have the right to reasonably request to receive confidential communications of your PHI by alternative means or at alternative locations.  To make such a request, you may submit your request in writing to the Privacy Officer.
  • You have the right to inspect and copy the PHI contained in our Medical Center records, except:
    • for psychotherapy notes, (i.e., notes that have been recorded by a mental health professional documenting counseling sessions and have been separated from the rest of your medical record);
    • for information compiled in reasonable anticipation of, or for use in, a civil, criminal, or administrative action or proceeding;
    • if you are a prison inmate, and access would jeopardize your health, safety, security, custody, or rehabilitation or that of other inmates, any officer, employee, or other person at the correctional institution or person responsible for transporting you;
    • if we obtained or created  PHI as part of a research study, your access to the PHI  may be restricted for as long as the research is in progress, provided that you agreed to the temporary denial of access when consenting to participate in the research;
    • for PHI contained in records kept by a federal agency or contractor when your access is restricted by law; and
    • for PHI obtained from someone other than us under a promise of confidentiality when the access requested would be reasonably likely to reveal the source of the information.

In order to inspect or obtain a copy your PHI, you may submit your request in writing to the Medical Records Custodian.  If you request a copy, we may charge you a fee for the costs of copying and mailing your records, as well as other costs associated with your request.

                  We may also deny a request for access to PHI under certain circumstances if there is a potential for harm to yourself or others. If we deny a request for access for this purpose,  you have the right to have our denial reviewed in accordance with the requirements of applicable law.

  • You have the right to request an amendment to your PHI but we may deny your request for amendment, if we determine that the PHI or record that is the subject of the request:
    • was not created by us, unless you provide a reasonable basis to believe that the originator of PHI is no longer available to act on the requested amendment;
    • is not part of your medical or billing records or other records used to make decisions about you;
    • is not available for inspection as set forth above; or
    • is accurate and complete.

In any event, any agreed upon amendment will be included as an addition to, and not a replacement of, already existing records.  In order to request an amendment to your PHI, you must submit your request in writing to Medical Record Custodian at our Medical Center, along with a description of the reason for your request.

  • You have the right to receive an accounting of disclosures of PHI made by us to individuals or entities other than to you for the six years prior to your request, except for disclosures:
    • to carry out treatment, payment and health care operations as provided above;
    • pursuant to your written authorization; 
    • for the Medical Center’s directory or to persons involved in your care or for other notification purposes as provided by law; incidental to a use or disclosure otherwise permitted or required by applicable law;
    • for national security or intelligence purposes as provided by law;
    • to correctional institutions or law enforcement officials as provided by law;
    • as part of a limited data set as provided by law.

To request an accounting of disclosures of your PHI, you must submit your request in writing to the Privacy Officer at our Medical Center.  Your request must state a specific time period for the accounting (e.g., the past three months).  The first accounting you request within a twelve (12) month period will be free.  For additional accountings, we may charge you for the costs of providing the list.  We will notify you of the costs involved, and you may choose to withdraw or modify your request at that time before any costs are incurred.

  • You have the right to
    receive a notification, in the event that there is a breach of your unsecured
    PHI, which requires notification under the Privacy Rule.

COMPLAINTS

If you believe that your privacy rights have been violated, you should immediately contact the Medical Center’s Privacy Officer at 718-960-3389 or anonymously at 718-960-5577.  We will not take action against you for filing a complaint.  You also may file a complaint with the Secretary of the U. S. Department of Health and Human Services.

CONTACT PERSON

If you have any questions or would like further information about this notice, please contact the Medical Center’s Privacy Officer Diana Almanzar via email at  [email protected]  or by phone at 718-960-3389 or anonymously at 718-960-5577.

This notice is effective as of  November 14, 2014.